Learn how to use senco from observation to governed review.

Use the public analyser for non-persistent experimentation before saving any student data.

Sign in with a magic email link or password. New users can create a password account from the same auth page.

Open the dashboard tabs to choose Overview, Students, Workload, Escalation, or Imports without scrolling through every tool at once.

Authenticated users are scoped to an organisation so students, reports, tasks, and audit records stay tenant-bound.

The Overview tab shows a guided example and role-specific suggestions without creating real student records.

senco keeps language non-diagnostic across report, escalation, review, and export workflows.

Overview contains the walkthrough, your role-specific workflow cards, and a public analyser shortcut.

Students contains profile creation, observation entry, student cards, and the incident-log import entry point.

Workload contains SENCO workload metrics and upcoming SEND review reminders.

Escalation contains escalation ownership, SLA, note, pathway, and acknowledgement workflows.

Imports contains incident spreadsheet upload plus a route into import history, row review, duplicate queues, and cohort summaries.

Some student phases stay locked until a profile has at least one finalised human-reviewed observation report.

Review-management areas are role-aware, so staff may contribute observations while SENCO, clinician, and owner roles manage review activity.

Locked student tabs include tooltips explaining whether the blocker is missing data or permissions.

Create a profile with display name, year group, and school stage. Profiles contain observations, reports, interventions, and review evidence.

Open a student profile to see the process map and tabs for Overview, Observation, SEND review, Reports and trends, and Profile settings.

Use descriptive observation text: what happened, context, triggers, frequency, impact, and any support already tried.

Run extraction first, then review labels, categories, domains, evidence, and weights before finalising.

Removed or edited behaviours are stored in reviewer comparison data so calibration conversations can inspect what changed.

Finalised reports remain non-diagnostic and explain observed patterns, potential need areas, interventions, and escalation prompts.

Domain scores are supported by contributing behaviours and source spans where available.

Potential need areas are framed as areas for professional exploration rather than diagnoses.

Reviewer comparison shows added, removed, changed, and unchanged behaviours between initial extraction and final human review.

Trend summaries appear after multiple saved observations for a student.

The chart compares earliest and latest domain scores and shows longitudinal points by domain.

Trend output supports SENCO review and provision planning, not diagnostic probability.

Urgent safeguarding and SENCO-review outputs create task ownership, status, due-date, SLA, and acknowledgement records.

Owners can add notes, update due dates, generate pathway templates, complete checklist items, and export packs.

Escalation filters preserve the Escalation dashboard tab so teams can focus on open, acknowledged, resolved, and overdue tasks.

Task changes write audit events and PostHog events for operational analysis.

Owner and pathway notifications use the shared branded email shell.

Escalation language remains workflow-focused and does not make diagnostic or clinical conclusions.

Case notes capture professional discussion and classroom updates.

Evidence attachments store metadata, preview labels, downloads, and audit trail entries.

Actions track owners, due dates, reminders, completion, and review accountability.

Meeting packs include agenda items, decisions, provision-plan snapshots, non-diagnostic summaries, and follow-up review dates.

Use the workspace after at least one observation report exists and the student needs coordinated school SEND review.

Use parent/carer summaries for strengths, support in place, and next steps without diagnostic wording.

Use provision impact records to compare planned support with observed impact over time.

Upload behaviour incident spreadsheets, confirm column mapping, preview validation, and inspect duplicates before committing rows.

Committed rows can be converted into student observations and reasoning reports using the same ontology-backed workflow.

Batch detail pages support row-level correction, duplicate override or skip, rollback, and reprocessing after ontology updates.

Import outcomes can be reviewed by student and cohort for SENCO oversight.

Audit timelines combine notes, checklist completions, attachment activity, status changes, owner changes, and retention changes.

Saved audit exports run as background jobs with expiry and download controls for larger organisations.

SENCO and clinician feedback can be attached to behaviours, domains, needs, and escalation decisions.

Analytics aggregate ratings and suggested weights into proposed scoring-weight updates.

Proposal approval, release creation, and rollback history provide governance around non-diagnostic scoring changes.

Settings show model-provider configuration status and safe synthetic extraction probes when a provider is configured.

Comparison exports show baseline, active release, and current runtime weights for calibration meetings.

Calibration wording avoids presenting weight changes as diagnostic validation.

Users can update their profile, notification preferences, and password sign-in settings.

Owners and SENCOs can invite staff and clinician users, manage roles, and review team notification preferences.

Signed-in users can use either magic email links or password login after adding a password.

Settings include organisation profile, escalation owner defaults, pathway-specific routing, retention controls, template wording, and checklist templates.

Admin audit controls support filtering, saved exports, background export jobs, and retention health monitoring.

Safeguarding defaults should not be weakened when users opt into additional pathway notifications.

Owners manage plans in Settings > Billing with monthly and annual options.

Stripe Checkout, Billing Portal, invoices, and payment status are synced through the cx-stripe-gateway billing webhook.

Downgrades keep paid features until the current period ends; past-due subscriptions keep a seven-day grace window.

Starter includes one user, 25 student profiles, and 50 AI reasoning runs each month.

School unlocks team collaboration, incident imports, SEND review, pathway packs, audit exports, and 1,000 reasoning runs.

Trust unlocks calibration governance, unlimited seats and profiles, and 5,000 reasoning runs.

The comparison page explains why senco is not a diagnosis chatbot, spreadsheet replacement alone, or binary classifier.

The trust centre explains auditability, non-diagnostic posture, escalation governance, retention controls, and operational proof.

Schools and trusts can use public rollout pages and pilot checklists for readiness discussions.

Public claims should stay tied to implemented controls and verified QA evidence.

Customer outcomes, quantified impact, and compliance claims should only be added after formal evidence exists.

Procurement pages should keep safeguarding, privacy, and SEND pathway caveats visible.

Magic email link, email-and-password, passkeys (Touch ID, Face ID, Windows Hello, security keys), and Google, Microsoft, or Apple when configured.

Methods sit side by side on one account — adding a password never removes magic-link sign-in.

New password accounts must verify their email before the first password sign-in.

Reset a forgotten password from a single-use, one-hour link, with anti-enumeration messaging that never reveals who has an account.

Change your email with a confirmation sent to your current verified address first, protecting against session hijack.

Add or remove passwords, passkeys, and connected accounts from Account & security in Settings.