Getting Started and Navigation

Who this is for

Use this guide if you are new to senco and need to understand the main screens. senco is a non-diagnostic SEND reasoning support system for schools and multidisciplinary teams.

Public routes

1. Go to / for the public landing page.
2. Use the sticky header to open:

• Features for the public feature overview.
• Compare for the public comparison page.
• Guides for the public guide hub.
• For SENCOs for the SENCO-specific public page.
• Schools and trusts from the footer and linked marketing sections for public rollout-readiness guidance.
• Trust for the public trust and auditability page.
• Demo for /analyser.

1. Scroll the landing page for the Built for each role section if you want to compare the SENCO, teacher, clinician, and safeguarding lead journeys before signing in.
2. Use the theme toggle in the header to choose System, light, or dark. System follows the device setting and is the default.
3. Use Log in or Sign up to open /auth/sign-in.

Sign in

1. Open /auth/sign-in.
2. Choose Email link to receive a one-click sign-in email.
3. Choose Password if you already added a password to your account.
4. Choose Create account when setting up a new email-and-password account.
5. If you are already signed in, /auth/sign-in redirects to /dashboard or the requested callback page.

Dashboard layout

The dashboard is the main authenticated workspace.

1. Use the Guides button in the logged-in header to open the guide hub.
2. Use the dashboard tabs to reduce noise:

• Overview contains the walkthrough, role workflow cards, and public analyser shortcut.
• Students contains student profiles, add student profile, new observation, and incident-log import entry points.
• Workload contains SENCO workload metrics and upcoming SEND reviews.
• Escalation contains escalation task ownership, SLA, notes, pathway packs, and acknowledgement.
• Imports opens incident import and import-history workflows.

1. Use Start with a guided example to walk through a sample student journey from profile creation to review follow-up.
2. Use Your workflow for role-specific starting points. SENCO, staff, clinician, and owner users see different guidance.
3. Settings live at /dashboard/settings.

While a screen is loading

Some dashboard screens read a lot of school data, so on slower connections or busier databases they can take a moment to appear. senco shows two signals while it fetches the next screen:

• A thin indigo progress bar runs across the very top of the window, and the mouse pointer changes to the "busy" pointer.
• Grey placeholder blocks appear in the shape of the screen you are opening (header, tabs, cards, and side navigation).

Both signals clear on their own once the screen is ready. Fast screens skip them entirely, so you will not see a flicker on quick navigation. There is no need to click the link or tab again — a second click does not speed anything up.

Student workflow tabs

Open a student profile from /dashboard. The profile now starts with a process map and tabs:

1. Overview shows the current SEND review stage, key metrics, latest report summary, next recommended step, and guide links.
2. Observation lets you add natural teacher input and review extracted behaviours.
3. SEND review opens collaborative review tools when a report exists and your role allows review management.
4. Reports and trends opens reasoning history, trend summaries, interventions, escalation trail, and calibration feedback.
5. Profile settings lets you update profile context.

Locked phases show hover text explaining why they are not available yet.

Settings layout

Open /dashboard/settings for:

1. Profile settings and personal notification preferences.
2. Password sign-in settings for adding or changing a password.
3. Organisation settings.
4. Escalation ownership and retention settings.
5. Workspace activity and scheduled job health (Activity & jobs).
6. Reasoning calibration analytics and governance.
7. Pathway template wording, owners, checklist templates, and routing.
8. Admin audit timeline, saved exports, and export jobs.
9. Team invitations, roles, and team notification preferences.

Product posture

senco outputs observed patterns, possible need areas, confidence explanations, intervention suggestions, and escalation prompts. It does not provide diagnoses and should be used alongside professional judgement and school safeguarding procedures.